•   over 3 years ago

Webhook URL change not registering

Sorry to bring up an issue with the webhooks again but I have noticed something strange. I changed the webhooks url in my app settings from arcane-taiga-6284.herokuapp.com/status to safewheels.parseapp.com/status but when I make requests or change the status for sandbox requests, the post data is still going to the former url not the new one? Why is this happening, is it something on my end or on Uber's end? Thanks for all the help so far from everyone!

To clarify: Both url's can successfully handle post requests and log the data that is passed to them.

  • 7 comments

  • Moderator   •   over 3 years ago

    Hmm, interesting, my guess is some kind of caching issue on our end. Just made a quick change, can you see if we are POSTing to the correct URI now?

  •   •   over 3 years ago

    Nope, post request is still going to the URL I no longer have listed in the app's settings.

  • Moderator   •   over 3 years ago

    Okay looking into it a bit deeper and just poked it a bit differently. How about now?

  •   •   over 3 years ago

    Not yet, still receiving data on URL that's no longer present.

  •   •   over 3 years ago

    As an update. I think there are still issues with the Uber API realizing the webhook url has changed. The arcane-taiga=6284 url no longer receives post requests, even after I have changed it back to that in the app settings. Post requests are not being received by my safewheels.parseapp.com/status url either, which could be attributed to a problem on my end, but I am unsure as i can send my own post requests and receive them.

    Additionally, for clarity, in the Uber app settings, do we start the webhook url with https:// or not, because I got the arcane-taiga url working by not including it, but am unsure if that is the reason why it started working. Thanks for any additional information!

  •   •   over 3 years ago

    Any update on this issue today? Thanks!

  • Moderator   •   over 3 years ago

    Nitin- We are still working on it. Sorry for the delay!

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